Documentation
Tigerbase gives your website an agent that answers from your own material, and hands over to a person when it should not answer at all.
Start here
There is nothing to install. You sign in, ask for a plan, create an agent, tell it which site it lives on, give it something to read, and paste one script tag into your site.
Setup, step by step
From requesting a plan to your first answer on your own site
The pages below are the concepts you will meet along the way, in the order you will meet them.
Agents
What an agent is, what it can and cannot decide on its own, and how it answers.
Knowledge
What happens to a document you upload, and why an answer can still be wrong.
Tools
Letting an agent do things: the six kinds, what each one reaches, and how MCP fits.
Plans and limits
What the numbers on a plan actually mean, and what happens at the ceiling.
Human handoff
When the agent steps aside — from the inbox, or wired into your own helpdesk.
The shortest version
An agent is a chat window on your site. It answers using knowledgeyou upload — your documents, not the model's general training — and it can use tools to look something up in your systems or take an action. When it cannot help, it asks for a person, and the conversation appears in your inbox or in whatever helpdesk you already use.
Your plan decides how many agents you get, how much they can read, which kinds of tools they may use, and how much traffic they will take before throttling.
On what these pages do not claim